Privacy Policy

Personal Information: When you book a surf camp or contact us, we may collect personal information including:

• Name, email address, phone number
• Billing and payment information
• Travel preferences and requirements
• Emergency contact information
• Dietary restrictions or medical information (when voluntarily provided)

Automatically Collected Information: We automatically collect certain information when you visit our website:

• Browser type and version
• Operating system
• IP address and general location
• Pages visited and time spent on pages
• Referring website addresses

We use the information we collect for the following purposes:

• Booking & Service Delivery: To process your bookings, arrange your surf camp experience, and provide customer support
• Communication: To send you booking confirmations, updates, and respond to your inquiries
• Improvement: To analyze website usage and improve our services and user experience
• Marketing: To send promotional emails about new destinations and offers (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights

We may share your information with:

• Partner Surf Camps: Your booking information is shared with our partner operators to fulfill your reservation
• Service Providers: Third-party companies that help us operate our website and process payments (e.g., payment processors, email services)
• Legal Requirements: When required by law or to protect our rights and safety

We do not sell your personal information to third parties.

We use cookies and similar tracking technologies to enhance your browsing experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers with regular security updates
• Access controls limiting who can view your data
• Regular security audits and monitoring

While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Opt-Out: Unsubscribe from marketing communications
• Object: Object to certain processing of your data

To exercise these rights, please contact us at privacy@tribesurfcamps.com

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. This includes:

• Booking information: Retained for 7 years for accounting and legal purposes
• Marketing consent: Until you withdraw consent or request deletion
• Website analytics: Typically anonymized after 26 months

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: